Disclaimer

Smay Coffee Roasters may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party websites or services. By using this website, you acknowledge and agree that we are not liable for any damages or losses that may result from accessing or using any third-party websites or services linked to or referenced on our website.

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our coffee products or services. In no event shall our liability exceed the total amount paid by you for the coffee products or services. By using our website or purchasing our products, you acknowledge and agree to this limitation of liability.

The information on this website is provided for general informational purposes only and may not be accurate, complete, or up-to-date. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

If your coffee product arrives damaged or defective, please contact us within 48 hours of receiving the product.

Providing pictures of the damaged coffee delivery package and indicating where the deliveryman left the parcel will be helpful. We will collaborate with you to offer a replacement product or issue a credit for the purchase price.

Kindly note that we are not responsible for return shipping costs, and we do not provide refunds for change of mind.

At times, shipping may be delayed due to various factors beyond our control such as weather, natural disasters, or shipping carrier delays. We will make every effort to ensure that your coffee product is shipped as soon as possible, but please be aware that delays may occur.

During peak holiday periods such as Christmas or Easter, shipping may take longer than usual due to increased demand and shipping carrier capacity limitations. We recommend placing orders as early as possible to ensure that your coffee products arrive in time for the holidays.

Please note that international shipments may take longer than expected due to customs clearance and local delivery times. We are not responsible for any delays or additional fees that may be incurred during the customs clearance process.

If you have any questions or concerns about shipping delays, please contact us.

Smay Coffee Roasters is not responsible for any damages or injuries that may occur as a result of using our coffee products. By purchasing our coffee, you acknowledge that you have read and agree to this disclaimer. We recommend that you consult with your doctor if you have any concerns about consuming caffeine in our coffee.

We take pride in the quality of our coffee products and make every effort to ensure they meet our high standards. However, please be aware that coffee is a natural product and may vary in flavour, aroma, and colour from batch to batch. We cannot guarantee that every cup of coffee will taste exactly the same, but we stand behind the quality of our products and will work with you to address any issues that arise.

Our website uses cookies and other tracking technologies to enhance your browsing experience and to personalize the content and advertisements that we display to you. By using our website, you consent to our use of cookies in accordance with this Cookies Policy.

We use the following types of cookies on our website:

• Strictly necessary cookies: These cookies are essential for the operation of our website and cannot be turned off in our systems.
• Essential Cookies: These cookies are necessary for the website to function properly and cannot be disabled in our systems.
• Functional cookies: These cookies allow us to remember your preferences and to provide you with personalized content and advertisements.
• Analytics cookies: These cookies help us to analyze how visitors use our website and to improve our website's performance.
• Third-Party Cookies: We may use third-party cookies on our website, such as Google Analytics and social media platforms. These cookies are subject to the privacy policies of the respective third-party providers.
• Managing Cookies: You can choose to accept or decline cookies on our website at any time by adjusting your browser settings. However, please note that disabling cookies may affect the functionality of our website.
• We may update our cookies policy from time to time to reflect changes in technology or legislation. We encourage you to review this policy regularly for any updates or changes.

If you have any questions or concerns about our cookies policy, please contact us.