Smay Coffee – Terms of Service
We take pride in the quality of our coffee beans and make every effort to ensure they meet our high standards. Please note that coffee is a natural product and may vary in flavour, aroma, and colour from batch to batch. While we cannot guarantee that every cup will taste exactly the same, we stand behind the quality of our products and will work with you to address any issues.
Overview
Welcome to Smay Coffee! The terms “we”, “us”, and “our” refer to Smay Coffee. We operate this store and website, including all related content, tools, products, and services (the “Services”). Smay Coffee is powered by Shopify, which helps us provide the Services to you. These Terms of Service (“Terms”) describe your rights and responsibilities when using our Services. Please read them carefully. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please do not use our Services.
Access and Account
By using our Services, you confirm you are at least 18 years old and have consented to any minors using the Services on your devices.
You may be asked to provide information such as your email, billing, payment, and shipping details. You represent that all information is accurate and complete.
You are responsible for maintaining the security of your account and all activity under it. Accounts may not be transferred, sold, or shared.
Our Products
We make every effort to accurately represent our coffee online, but flavour, aroma, colour, and appearance may vary between batches.
Product descriptions, prices, and availability may change without notice. We may discontinue products or limit quantities at any time.
Orders
Placing an order is an offer to purchase. Smay Coffee may accept or decline any order at our discretion.
Orders are not accepted until payment is processed and confirmed.
Cancellations or changes must follow our Purchase Options & Cancellation Policy.
Purchases are for personal use only and not for resale or export.
Prices and Billing
Prices and promotions may change without notice. Prices do not include taxes, shipping, or import fees unless stated.
You agree to provide accurate payment information and update it as needed.
Shipping and Delivery
Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or events beyond our control.
Once products are with the carrier, risk passes to the customer.
Intellectual Property
All content on our site, including trademarks, images, videos, text, and graphics, is owned by Smay Coffee or its licensors.
You may use our Services for personal, non-commercial use only. Reproduction, distribution, or commercial use without permission is prohibited.
Third-Party Tools and Links
Third-party tools may be offered through the Services “as-is”. We are not responsible for their content or functionality.
Our Services may include links to third-party websites. We are not responsible for third-party content or products.
Relationship with Shopify
Smay Coffee is powered by Shopify, but all sales are directly with Smay Coffee. Shopify is not responsible for any aspect of your transactions.
Privacy Policy
All personal information is handled according to our Privacy Policy. By using our Services, you consent to these practices.
Feedback
By submitting feedback, you grant Smay Coffee a perpetual, worldwide, royalty-free license to use it for any purpose.
Errors, Inaccuracies, and Omissions
We may correct errors or update information, including product descriptions, pricing, or shipping, at any time without notice.
Prohibited Uses
You may not use our Services unlawfully, maliciously, or in ways that infringe intellectual property, harass others, spread malware, spam, or circumvent security measures.
Termination
We may terminate or suspend access to our Services at any time without notice. You remain liable for amounts due prior to termination.
Disclaimer of Warranties
Services and products are provided “as-is” without warranties of any kind. Some Australian Consumer Law rights may still apply.
Limitation of Liability
To the fullest extent permitted by law, Smay Coffee and affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from use of our Services or products.
Indemnification
You agree to indemnify Smay Coffee, Shopify, and affiliates from claims, damages, or liabilities arising from your breach of these Terms, violation of laws, or use of Services.
Governing Law
These Terms are governed by the laws of New South Wales, Australia. You and Smay Coffee consent to the courts in this jurisdiction.
Changes to Terms of Service
We may update these Terms at any time. Continued use of Services constitutes acceptance of changes.
Contact Information
Trade Name: Smay Coffee
Email: smaycoffeeroasters@gmail.com
