Privacy Policy
At Smay Coffee Roasters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and disclose information that we obtain from or about you through our website, online store, or any other online platform we may use to interact with you.
When you use our website or online store, we may collect the following information:
- Personal information you provide to us, such as your name, email address, shipping address, and payment information.
- Information about your device and internet connection, such as your IP address, browser type, and operating system.
- Information about your interactions with our website, such as the pages you visit and the links you click.
- We may also collect information from third-party sources, such as social media platforms, if you choose to interact with us through those platforms.
We use the information we collect to:
- Fulfill your orders and process your payments.
- Communicate with you about your orders or respond to your inquiries.
- Send you marketing and promotional materials, if you have opted-in to receive them.
- Improve our website and online store, including troubleshooting and analytics purposes.
- Prevent fraud and other illegal activities.
We may also use the information we collect for any other purpose for which we provide notice at the time of collection or for which you have given us your consent.
We may disclose your information to third parties in the following circumstances:
- To service providers who help us operate our website and online store, such as payment processors, shipping providers, and analytics providers.
- To comply with legal obligations, such as a subpoena or court order.
- To protect our rights, property, or safety, or the rights, property, or safety of others.
- With your consent or at your direction.
We may also disclose aggregated or de-identified information about our users for any purpose.
We and our third-party service providers may use cookies, web beacons, and other tracking technologies to collect information about your interactions with our website and online store. This information may be used to analyse trends, administer the website, track users' movements around the website and online store, and to gather demographic information about our user base.
You can choose not to provide us with certain information, but this may limit your ability to use our website or online store. You can also opt-out of receiving marketing and promotional materials from us at any time. If you no longer wish to be contacted for marketing purposes, please contact us or click here.
We use reasonable measures to protect the confidentiality, integrity, and availability of your information, but we cannot guarantee that our security measures will prevent unauthorized access, disclosure, or use of your information.
We strongly recommend that you do not email an order to us containing credit card information, because most email is sent un-encrypted and so is not secure. All our customer data held online is encrypted and held in a secure environment.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website.
If you have any questions about this Privacy Policy or our practices, you can contact us by email: smaycoffeeroasters@gmail.com